If you have any questions not covered in this section please feel free to contact our friendly sales and technical team via email sales@tlogic.com.ph
What is the cost of delivery?
We offer free standard delivery on orders over ₱2,500.
What are my payment options?
We currently accept the following payment options:
- Direct Bank Deposit/Transfer
- Credit Card – VISA, Mastercard and Amex (Via PayPal)
- PayPal
Coming soon…
- GCash – Instant Payment
- PayMaya – Instant Payment
- GrabPay – Instant Payment
Are there benefits to registering with TLOGIC Online?
When you Create An Account with us, you’ll benefit from a faster and easier Checkout process. Simply select Express Checkout, log in and your registered details automatically appear in the Checkout form.
Other advantages include:
- View and track your order.
- Check your purchase history.
- Save products of interest to your Wish List.
- Write your own product reviews and ratings.
- Update your personal details.
How long will delivery take?
Please allows 3-7 business days for your order to be delivered to you. If you live in a rural area, this time frame may extend by 2-3 business days.
What if I received a damaged parcel, the wrong items, or didn't receive my order at all?
If you believe there is damage to the products you’ve ordered, the incorrect items have been delivered, or your order hasn’t arrived within the specified timeframe, please Contact Us.
I need to return the item, how do I get it to you?
Returns can be sent via your nearest Post office. Make sure you use the original packaging that the item was sent in, so it arrives safely. Any change of mind returns will need to be paid by the buyer and will not be refunded. We suggest getting tracking on the return so you have proof of postage.