Cosmetic Condition – Definitions

All our products are fully functional just like when you buy a brand new device item. These are pre-owned, second-hand and refurbished products which have been professionally inspected, tested, cleaned and sanitized. The cosmetic condition of each product is photographed and stated on its Cosmetic Condition tab Page, and we strongly urge you to familiarize yourself with the Condition before buying.

It’s important that you read the Specifications tab Page for possible additional information on the condition of the product including any applicable warranty details. You should take the Specification and the Cosmetic Condition into an account when you place your order as we do not offer refunds if you change your mind about your purchase.

Pre-owned Desktops, Laptops and Monitors

5-Star – All products

  • Brand new, never been used in pristine condition

4-Star

  • Overall excellent to very good cosmetic condition. Some may be pristine, others may have light scratches or minor blemishes.
  • Laptops may have some shiny areas around the keyboard such as the space bar, touchpad or touchpad buttons.
  • Keyboard keys will be in excellent condition.
  • Laptop and monitor screens will be blemish free.
  • Cosmetic blemishes will not impact the overall functionality or performance of the device.

3-Star

  • Will have some cosmetic blemishes that include scratches and/or other imperfections.
  • Minor scratches and dents on the housing.
  • Laptops may have shiny keys or shiny surfaces around the keyboard however all characters will be legible.
  • Laptop and monitors screens will have imperfections such as minor scratches, minor chips and/or white spots.
  • There will be no cracking on the screen.
  • Have the same warranty as 4-Star.
  • Pricing will be cheaper than 4-Star.

2-Star

  • Same as B-Grade except may have unlimited scratches/blemishes on the screen.
  • May have cracks/chips or dents on the housing.
  • Have the same warranty as 4-Star.
  • Pricing will be cheaper than 3-Star.

1-Star

  • Non-functional items.
  • Sold as is and for parts only.
  • No warranty.
  • Cheapest pricing of all devices.

Need help?

Contact us at sales@tlogic.com.ph for questions related to cosmetic condition.